Nubian Secrets Return and Refund Policy

At Nubian Secrets, we are committed to providing exceptional quality products and an incomparable customer experience. Due to the nature of our body products and to ensure the safety and health of our customers, we do not accept returns or exchanges.

Refunds

We are committed to your complete satisfaction. However, if you have a problem with your order, please contact us within 7 days of receipt at info@nubiansecrets.com and we will be happy to help you.

In the unlikely event that you receive a damaged or defective product, please send us a photo of the defective item along with its original packaging. We will evaluate the situation and take the necessary steps to resolve the problem, which could include a full refund or sending you a replacement product, whichever you prefer.

Order cancellation

We understand that circumstances may change and you may need to cancel your order. Please contact us as soon as possible. If your order has not yet been shipped, we will be able to cancel it and issue you a full refund.

Contact us

If you have any additional questions regarding our return and refund policy, please feel free to contact us at any time. We are here to help you and provide you with a hassle-free shopping experience.

Thank you for choosing Nubian Secrets for your body care needs. We appreciate your confidence in our products and services.