Satin Caramel Complexion
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Nubian Secrets Shipping PolicyWe are excited to provide you with a convenient and reliable shipping experience for your order at Nubian Secrets. Please review our detailed shipping policy below:
Worldwide ShippingWe ship our products across the world, bringing the secrets of Nubian beauty to your doorstep. However, please note that shipping charges will be applied for international orders, except for a few specific destinations where we offer free shipping.
Treatment delaysWe promise to ship your order the same day or the day after your payment on our site. Orders placed on weekends or holidays will be shipped the next business day.
Order trackingOnce your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You will be able to follow the progress of your package until its delivery.
ExceptionsPlease note that some remote areas or specific countries may not be covered by our standard shipping service. In such cases, please contact us before placing your order for information on available shipping options.
Customer serviceIf you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our customer service team. We are here to help and will endeavor to respond to all your requests as quickly as possible.
Thank you for trusting Nubian Secrets with your skincare needs. We look forward to providing you with an exceptional online shopping experience!
Nubian Secrets Return and Refund Policy
At Nubian Secrets, we are committed to providing exceptional quality products and an incomparable customer experience. Due to the nature of our body products and to ensure the safety and health of our customers, we do not accept returns or exchanges.
Refunds
We are committed to your complete satisfaction. However, if you have a problem with your order, please contact us within 7 days of receipt at info@nubiansecrets.com and we will be happy to help you.
In the unlikely event that you receive a damaged or defective product, please send us a photo of the defective item along with its original packaging. We will evaluate the situation and take the necessary steps to resolve the problem, which could include a full refund or sending you a replacement product, whichever you prefer.
Order cancellationWe understand that circumstances may change and you may need to cancel your order. Please contact us as soon as possible. If your order has not yet been shipped, we will be able to cancel it and issue you a full refund.
Contact usIf you have any additional questions regarding our return and refund policy, please feel free to contact us at any time. We are here to help you and provide you with a hassle-free shopping experience.
Thank you for choosing Nubian Secrets for your body care needs. We appreciate your confidence in our products and services.
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